Terms of Service

1. Acceptance of Terms

If you do not agree to these Terms, do not use the Services. If you use the Services on behalf of an employer, recruiter, agency, school, business, or other organization, you represent that you have authority to bind that organization to these Terms.

Some Services may be subject to additional order forms, service descriptions, professional-service terms, beta terms, data processing terms, or organization agreements. If there is a conflict, the more specific terms apply to that Service.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or use Services that involve job applications, hiring, payments, interviews, or professional services. JobBox is not intended for children.

You may not use the Services if you are prohibited from doing so under applicable law or if we previously suspended or terminated your account for violating these Terms.

3. Accounts and Security

You agree to provide accurate, current, and complete account information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials, devices, sessions, and any activity that occurs under your account.

Notify us promptly at legal@getjobbox.com if you suspect unauthorized access, credential compromise, or misuse of your account. We may require additional verification, suspend access, or reset credentials where needed to protect you, other users, or the Services.

4. Google Sign-In and Connected Accounts

JobBox offers Sign in with Google as an authentication option. By using it, you authorize JobBox to receive your name, Google account email address, and profile picture if available for account creation, authentication, security, and personalization.

Some features may allow exports or integrations with Google Docs, Google Drive, calendars, job boards, communication providers, payment processors, or other third-party services. You are responsible for reviewing permissions before connecting an account and may revoke access through the relevant provider settings.

JobBox uses information received from Google APIs in accordance with the Google API Services User Data Policy, including the Limited Use requirements.

5. Description of Services

JobBox is an AI-powered career, recruiting, meeting, and professional networking platform. The Services may include AI career guidance, JennyAI, resume and cover letter tools, job discovery, semantic matching, talent profiles, recruiting dashboards, Quest Interviewer, JobBox Meet, meeting transcripts and summaries, recording analysis, learning content, HR templates, subscriptions, notifications, and human-led professional services.

We may add, change, suspend, limit, or discontinue features from time to time. We will try to provide reasonable notice where changes materially affect paid plans or active organization workflows.

6. User Content and License

You retain ownership of resumes, CVs, cover letters, prompts, messages, files, recordings, transcripts, job posts, candidate notes, profile content, and other content you submit to the Services ("User Content").

You grant JobBox a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, transform, analyze, and create outputs from User Content as needed to provide, secure, support, maintain, and improve the Services, comply with law, and enforce these Terms.

You represent that you have the rights and permissions needed to upload, submit, share, or process User Content through JobBox, including information about candidates, employees, meeting participants, clients, or other third parties.

7. Public Profiles, Applications, and Recruiting Workflows

Certain features let you publish profiles, portfolio links, job postings, company pages, shared AI responses, documents, or application materials. Public or shared content may be viewed, copied, indexed, forwarded, or saved by others. Review your settings and content before publishing or sharing.

When you apply to jobs, join talent networks, accept invitations, book services, or communicate with employers, recruiters, agencies, mentors, or institutions, information you provide may be disclosed to those parties for the relevant workflow.

8. AI Features and Outputs

JobBox uses AI systems and third-party AI providers to generate career guidance, job matches, interview feedback, summaries, documents, classifications, search results, and other outputs. AI outputs may be inaccurate, incomplete, biased, outdated, or unsuitable for your specific situation.

You are responsible for reviewing AI outputs before relying on them, sharing them, submitting them to employers, using them in hiring decisions, or treating them as advice. JobBox does not guarantee employment, interviews, candidate quality, hiring outcomes, compensation, promotion, admission, regulatory compliance, or business results.

AI outputs are informational and do not constitute legal, financial, tax, medical, immigration, employment, or professional advice. Consult qualified professionals where appropriate.

9. Meetings, Interviews, Recordings, and Communications

JobBox Meet, Quest Interviewer, AI meeting assistants, transcripts, captions, recording analysis, voice features, and related tools may process audio, video, chat messages, participant names, attendance, transcripts, recordings, summaries, and AI-generated analysis.

If you host, record, transcribe, analyze, invite participants to, or upload a meeting or interview, you are responsible for providing notices and obtaining consents required by applicable law and by your organization policies. You must not record or analyze people without appropriate authority.

Generated meeting summaries, transcript excerpts, interview scores, and recording analyses are aids for review and should be checked against the underlying context before being used for employment, disciplinary, educational, or business decisions.

10. Notifications, SMS, WhatsApp, and Email

By providing contact details or enabling notifications, you authorize JobBox and our service providers to send account, security, transactional, job alert, application, meeting, subscription, support, and marketing messages where permitted. Message frequency may vary.

You are responsible for ensuring that phone numbers, email addresses, and communication preferences you provide are accurate and that you have authority to receive or invite communications at those contact points. Carrier, data, and messaging rates may apply.

You may opt out of marketing messages using unsubscribe links, account settings, or instructions in the message. We may still send non-marketing messages that are necessary for your account, purchases, security, transactions, or requested Services.

11. Acceptable Use

You agree not to misuse the Services or help anyone else do so.

12. Payments, Subscriptions, and Professional Services

JobBox may offer free, paid, usage-based, enterprise, and professional-service plans. Prices, taxes, usage limits, included features, renewal terms, cancellation options, and refund rules are shown at checkout, in the product, in an order form, or in a separate service agreement.

Unless stated otherwise, paid subscriptions renew until cancelled. You are responsible for cancelling before the next billing period if you do not want renewal. Failure to pay may result in suspension, downgrade, loss of access to paid features, or collection activity.

Human-led services such as CV revamps, mock interviews, consulting, implementation, or recruiting support depend on availability, scheduling, scope, and information you provide. Unless expressly promised in writing, professional services do not guarantee employment, hiring, interviews, admissions, funding, or business outcomes.

13. Intellectual Property

The Services, including JobBox software, interfaces, workflows, prompts, models as configured for JobBox, matching systems, design, documentation, branding, logos, templates, and other proprietary materials, are owned by JobBox or our licensors and are protected by intellectual property laws.

Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, publicly display, create derivative works from, or exploit any part of the Services. All rights not expressly granted are reserved.

14. Feedback

If you send ideas, requests, suggestions, bug reports, or feedback, you grant JobBox permission to use them without restriction or compensation. We may use feedback to improve, market, support, or develop the Services.

15. Third-Party Services and Content

The Services may include links, embeds, integrations, data, listings, payment flows, communications, AI processing, storage, authentication, analytics, or infrastructure provided by third parties. Third-party services are governed by their own terms and policies.

JobBox is not responsible for third-party websites, job boards, employers, recruiters, payment processors, AI providers, communication networks, or content you access through external links or integrations. You use third-party services at your own risk.

16. Confidentiality and Enterprise Use

If you receive non-public JobBox information, product roadmap details, security information, credentials, private beta materials, customer data, or another party's confidential information through the Services, you must protect it and use it only for authorized purposes.

Organization administrators may control seats, roles, billing, permissions, content, integrations, and data associated with their workspace. If your account is managed by an organization, that organization may access, export, restrict, or delete workspace content according to its settings and agreements.

17. Beta, Experimental, and Preview Features

We may offer beta, pilot, preview, or experimental features. These features may be incomplete, unavailable, changed, rate-limited, or removed at any time. They may produce unexpected outputs and should not be used for high-risk decisions without independent review.

18. Account Deletion and Data Removal

You may request deletion of your account and associated personal data by contacting legal@getjobbox.com or using available account settings. We will delete, anonymize, or de-identify personal data within a reasonable period, except where retention is needed for legal, security, fraud prevention, backup, dispute, accounting, or compliance reasons.

Deleting your account may not delete information already shared with employers, recruiters, organizations, meeting hosts, payment processors, public pages, third-party integrations, or other users. Contact those parties directly for information they control.

19. Suspension and Termination

We may suspend, limit, or terminate access to the Services if we believe you violated these Terms, pose a security or legal risk, misuse data, fail to pay, infringe rights, harm other users, or create operational risk for JobBox.

You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including provisions on intellectual property, user content licenses needed for prior operation, payments owed, disclaimers, limitations of liability, indemnity, confidentiality, and dispute-related terms.

20. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, JobBox disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

We do not guarantee that job listings are current, employers will respond, candidates are available, AI outputs are correct, documents will pass screening systems, meetings will be uninterrupted, integrations will remain available, or the Services will meet your specific requirements.

21. Limitation of Liability

To the maximum extent permitted by law, JobBox and our affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost opportunities, lost data, reputational harm, or employment outcomes arising from or related to the Services.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Services is limited to the amount you paid JobBox for the Services giving rise to the claim during the twelve months before the event giving rise to liability, or one hundred U.S. dollars if you did not pay JobBox during that period.

22. Indemnity

You agree to defend, indemnify, and hold harmless JobBox and our affiliates, officers, employees, contractors, licensors, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your User Content, your use of the Services, your violation of these Terms, your violation of law, or your infringement or misuse of another person's rights or data.

23. Governing Terms, Disputes, and Local Rights

If an order form, enterprise agreement, or required local law gives you specific rights or dispute procedures, those rights and procedures may apply. Nothing in these Terms limits non-waivable consumer, employment, privacy, or data protection rights that apply to you.

Before starting a formal dispute, please contact legal@getjobbox.com so we can try to resolve the issue informally. You and JobBox agree to act in good faith to resolve disputes efficiently and fairly.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Services, business practices, legal requirements, security needs, or product features. When we make material changes, we will update the "Last updated" date and provide additional notice where required.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.