Privacy Policy | getjobbox

JobBox ("JobBox", "we", "us", or "our") provides an AI-powered career, recruiting, meeting, and professional networking platform. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our websites, create an account, use our web or mobile applications, interact with JennyAI or JobBox Meet, apply to jobs, post roles, book services, communicate with us, or otherwise use JobBox products and services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read this Privacy Policy. If you use JobBox through an employer, recruiter, institution, business, or other organization, that organization may separately control some information about you and its own privacy notices may also apply.

Where This Policy Applies

This Policy applies when you access JobBox websites, applications, dashboards, public pages, shared links, AI tools, job boards, talent network features, meetings, document tools, newsletters, events, support channels, and related Services.

This Policy does not replace privacy notices provided by employers, recruiters, schools, agencies, or other organizations that use JobBox to manage their own candidates, employees, job postings, interviews, or communities. When those organizations decide why and how your information is processed, please contact them directly for questions about their processing.

People Covered

Job seekers and talent members: People who create profiles, upload resumes, use career tools, apply to jobs, join talent networks, or interact with JennyAI.
Recruiters, employers, mentors, agencies, and institutions: People and organizations that post opportunities, review candidates, manage interviews, offer services, or operate branded communities.
Meeting participants: People who join JobBox Meet sessions, use AI meeting assistants, speak with JennyAI, or receive meeting summaries and recordings.
Visitors and contacts: People who browse our website, subscribe to updates, request demos, contact support, or interact with our social pages.

Our Role and Organization-Managed Data

JobBox may act as an independent controller for account, website, billing, security, support, product analytics, and direct-to-user Services. For some employer, recruiter, school, agency, team, or enterprise workflows, JobBox may process information on behalf of the organization that controls the workspace or feature.

If your account, application, interview, profile, recording, transcript, or candidate record is managed by an organization, that organization may determine who can access it, how long it is kept, whether it is exported, and how it is used for recruiting, HR, education, or business purposes. Requests about organization-controlled information may need to be directed to that organization.

Personal Information We Collect

The information we collect depends on how you use JobBox, which features you enable, and the choices you make. We may collect the following categories of personal information.

Information You Provide

Account information: Name, email address, phone number, username, password or authentication credentials, profile photo, role, organization, plan, and account settings.
Career and professional information: Resumes, CVs, cover letters, work history, education, certifications, skills, portfolio links, salary expectations, job preferences, location preferences, seniority, career goals, and professional summaries.
Job profile and persona information: Target roles, preferred industries, generated personas, matching preferences, skill gaps, career roadmap data, and AI-generated profile drafts.
Applications and recruiting information: Job applications, answers to screening questions, interview bookings, candidate notes, application statuses, recruiter messages, talent network data, and employer or agency submissions.
AI conversations and prompts: Messages, prompts, instructions, uploaded context, shared responses, feedback, thumbs up/down signals, exports, and generated documents created through JennyAI or other AI features.
Meeting and voice information: Meeting names, participants, chat messages, transcripts, voice input, AI assistant state, recordings where enabled, generated summaries, speaker activity, and meeting settings such as mute, cohost, or speak-freely controls.
Audio, video, and media information: Voice recordings, video recordings, screen-shared content, images, document scans, compressed media, recording analysis outputs, and related metadata when you upload media or use meeting, interview, analysis, or profile features.
Business and organization information: Company profiles, job postings, recruiter profiles, agency services, billing contacts, team members, organization settings, and public business pages.
Payment and transaction information: Subscription plan, invoices, billing history, payment status, and limited payment metadata. Payment card or bank details are processed by payment providers and are not intentionally stored by JobBox unless expressly shown in the product.
Communications and support information: Emails, support tickets, chat messages, feedback forms, survey responses, demo requests, newsletter preferences, and records of our communications with you.
Notification and consent preferences: Email, SMS, WhatsApp, push notification, job alert, marketing, meeting reminder, and service-message preferences, including opt-in and opt-out records.
Optional sensitive information: Information that may appear in resumes, identity documents, interview answers, recordings, disability accommodations, demographic fields, or other materials you choose to upload or provide. Please avoid uploading sensitive information unless it is necessary for the feature you are using.

Information Collected Automatically

Usage information: Pages viewed, features used, buttons clicked, searches, match views, shared links created, exports, session times, referral URLs, and interactions with job, course, quest, profile, and AI features.
Device and log information: IP address, browser type, operating system, device identifiers, language, approximate location, time zone, diagnostic logs, crash reports, and security events.
Cookies and similar technologies: Cookie identifiers, local storage data, analytics events, attribution data, and preferences such as theme, language, or cookie choices.
Approximate location: Location inferred from IP address or device/browser settings. Precise location is collected only when you grant permission or provide it directly.
Service quality and safety signals: Rate-limit events, abuse indicators, failed login attempts, suspicious activity, content moderation signals, delivery status, message opens or clicks where enabled, and service reliability metrics.
Inferences: Profile match scores, semantic fit scores, skill gap estimates, recommended jobs, suggested courses, suggested quests, interview performance estimates, meeting insights, and AI-generated insights derived from your profile and activity.

Information From Other Sources

Organizations and team members: Employers, recruiters, schools, agencies, mentors, or collaborators may provide information about candidates, jobs, interviews, referrals, or organization access.
Job boards and public sources: Public job listings, company information, hiring pages, professional links, and other public or licensed datasets used to power job discovery and matching.
Service providers and integrations: Identity, authentication, analytics, payment, email, calendar, storage, meeting, AI, and infrastructure providers may return limited information needed to operate the Services.
Connected accounts: If you connect a third-party account, we receive information authorized by that connection and use it only for the feature you enabled.
Communications providers: Email, SMS, WhatsApp, push, voice, or calendar providers may provide delivery, bounce, opt-out, sender, recipient, and interaction information needed to deliver and manage communications.

Sensitive Information, Media, and Biometric-Like Data

Some features may process sensitive information because you include it in a resume, profile, message, interview answer, meeting, recording, identity document, image, or uploaded file. Examples may include government identifiers, demographic information, disability or accommodation information, salary details, health-related context, immigration or work authorization information, or background-check-related information.

Voice, image, face, video, and recording analysis features may process audio or visual characteristics to provide the feature you request, such as transcription, interview feedback, media analysis, meeting summaries, or candidate-analysis workflows. Where applicable law treats this information as biometric or sensitive information, we process it only for the feature you enabled, security, compliance, or other permitted purposes.

Do not upload sensitive information about yourself or others unless it is necessary for the feature you are using and you have the right to provide it.

Google Sign-In and Google Integrations

If you choose to sign in with Google, we receive your name, Google account email address, and profile picture if available. We use this information to create, authenticate, secure, and personalize your JobBox account.

We do not use Google sign-in data for advertising, sell it, or use it for unrelated profiling. Our use of data received from Google APIs is limited to providing and improving user-facing features you request and is handled in accordance with the Google API Services User Data Policy, including the Limited Use requirements.

Some JobBox features may allow you to export content to Google Docs or Google Drive. When you authorize those features, we request the scopes needed to create or update the document or file you selected. You can revoke Google access at any time through your Google Account settings. Revoking access may disable Google sign-in or document export features but does not automatically delete your JobBox account.

Public Visibility, Sharing, and Collaboration

Some Services allow you to publish or share information, including public profiles, company pages, job postings, portfolio links, shared JennyAI responses, documents, meeting links, recordings, transcripts, analysis shares, comments, or application materials. Public or shared information may be viewed, copied, forwarded, indexed, downloaded, or saved by others depending on the feature and settings.

Review your visibility settings and the content you share before publishing. If another user, employer, recruiter, agency, school, mentor, host, or workspace administrator shares or exports information about you, their privacy practices and obligations may also apply.

How We Use Personal Information

Service Delivery and Account Operations

Create, authenticate, verify, secure, and manage your account.
Provide job search, profile management, job matching, candidate matching, recruiting workflows, applications, interview bookings, and business profiles.
Generate, store, update, and export resumes, cover letters, job descriptions, shared JennyAI responses, meeting summaries, and other documents you request.
Operate subscriptions, payments, invoices, plan limits, usage counters, notifications, and customer support.
Send email, SMS, WhatsApp, push, in-app, calendar, and service notifications related to accounts, jobs, meetings, applications, subscriptions, alerts, security, and support.

AI, Matching, and Personalization

Power JennyAI, Quest Interviewer, JobBox Meet assistants, profile matching, semantic job search, role match scoring, career roadmaps, and personalized recommendations.
Interpret prompts, transcripts, uploaded documents, and profile data to generate responses, feedback, summaries, and structured results.
Analyze audio, video, transcripts, resumes, job descriptions, recordings, and media where you enable features such as transcription, interview feedback, candidate analysis, recording analysis, document parsing, or meeting summaries.
Improve prompts, ranking, safety filters, search quality, workflow design, and product performance. Where required, we anonymize, aggregate, or de-identify information before using it for improvement.
Monitor AI outputs and user feedback to reduce errors, abuse, unsafe content, and irrelevant recommendations.

Safety, Security, Compliance, and Business Operations

Detect, prevent, and investigate fraud, abuse, spam, unauthorized access, security incidents, and violations of our Terms.
Debug, maintain, analyze, and improve the reliability, performance, and availability of the Services.
Comply with legal obligations, respond to lawful requests, enforce agreements, resolve disputes, and protect the rights, property, and safety of JobBox, users, and others.
Send service messages, product updates, security notices, administrative communications, and, where permitted, marketing communications that you can opt out of.

AI, Matching, and Automated Processing

JobBox uses AI and automation to help generate content, summarize meetings, recommend jobs or candidates, rank or match profiles, score fit, identify skill gaps, provide interview feedback, route requests, detect abuse, and personalize the Services.

AI-generated scores, rankings, summaries, suggestions, and feedback are estimates and may be inaccurate, incomplete, biased, or unsuitable for a specific decision. Employers, recruiters, organizations, and users are responsible for reviewing outputs and using appropriate human judgment before making employment, hiring, disciplinary, educational, financial, or other important decisions.

Where applicable law gives you rights related to automated decision-making, profiling, explanation, objection, or human review, you may contact privacy@getjobbox.com. If an organization controls the decision or workflow, we may direct your request to that organization.

How We Disclose Personal Information

We do not sell personal information in the ordinary sense of exchanging it for money. We disclose personal information only as needed to operate JobBox, provide requested features, comply with law, or with your direction or consent.

Categories of Recipients

Organizations you interact with: Employers, recruiters, agencies, mentors, schools, teams, or business profiles when you apply, join, collaborate, book services, or use organization-managed features.
Service providers: Vendors that provide hosting, databases, storage, authentication, payments, analytics, error monitoring, email, SMS, document conversion, file processing, customer support, and infrastructure services.
AI and automation providers: Providers that process prompts, documents, transcripts, audio, embeddings, search requests, or generated outputs to deliver AI features you use.
Integration partners: Google, calendar, document, meeting, storage, job board, or communication services when you choose to connect or export to them.
Communication providers: Email, SMS, WhatsApp, push notification, voice, and calendar providers that deliver alerts, reminders, authentication, support, marketing where permitted, and service messages.
Professional advisors: Lawyers, auditors, insurers, accountants, consultants, and security advisors where reasonably necessary.
Authorities and legal parties: Courts, regulators, law enforcement, government agencies, or other parties when required by law or necessary to protect rights and safety.
Corporate transaction parties: Potential buyers, investors, lenders, or successors in connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to appropriate safeguards.

SMS and Mobile Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide the messaging service, comply with law, or protect the Services.
If you opt in to SMS or WhatsApp alerts, we use your phone number and related delivery information to send the messages you requested, manage consent, process opt-outs, prevent abuse, and troubleshoot delivery.

Cookies, Analytics, and Tracking Technologies

We and our service providers use cookies, local storage, pixels, SDKs, and similar technologies to operate the Services, remember preferences, secure accounts, measure performance, understand usage, improve features, and, where permitted, support marketing and attribution.

Types of Cookies We Use

Strictly necessary cookies: Required for login, security, session management, fraud prevention, load balancing, and core product functionality.
Functional cookies: Remember preferences such as theme, language, dismissed notices, and product settings.
Analytics and performance cookies: Help us understand how pages and features are used, diagnose issues, and improve reliability and usability.
Advertising and attribution cookies: May help us understand campaign performance or show relevant JobBox messages, where allowed by law and your choices.

Managing Cookies

You can manage cookies through your browser settings. Blocking some cookies may affect login, security, or product functionality.
Where required by law, we provide cookie choices or honor applicable opt-out signals. We also take reasonable steps to respond to Global Privacy Control signals where legally required.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, preserve your history, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business purposes.

Retention periods vary by data type. For example, account data is generally retained while your account is active; career profiles, resumes, AI conversations, applications, shared links, and meeting records are retained while needed for the features you use; billing and security logs may be retained for legal, accounting, fraud prevention, or audit purposes.

If you request account deletion, we will delete, anonymize, or de-identify personal information within a reasonable period unless we need to retain certain information for legal, security, fraud prevention, backup, dispute, or compliance reasons.

Backups, logs, cached files, generated outputs, and copies already disclosed to employers, recruiters, organizations, meeting hosts, integrations, or other users may persist for a limited period or be controlled by those recipients.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, authentication, monitoring, logging, backups, and vendor review processes. Access to personal information is limited to personnel and service providers who need it for authorized purposes.

No online service can guarantee absolute security. You are responsible for keeping your login credentials secure, using strong passwords, protecting your devices, and notifying us promptly if you suspect unauthorized access.

International Data Transfers

JobBox, our infrastructure providers, service providers, and partners may process personal information in countries other than where you live. Those countries may have data protection laws different from your local laws. Where required, we use appropriate safeguards such as contractual protections, access controls, and vendor due diligence to protect transferred information.

Your Privacy Rights and Choices

Depending on where you live and how you use JobBox, you may have rights over your personal information. These rights may include the ability to access, confirm, correct, delete, export, restrict, or object to certain processing of your personal information.

You may also have the right to withdraw consent where processing is based on consent, opt out of marketing communications, opt out of certain targeted advertising or sharing, and lodge a complaint with a data protection authority. We will not discriminate against you for exercising applicable privacy rights.

To exercise privacy rights, contact privacy@getjobbox.com. We may need to verify your identity before fulfilling a request. If an authorized agent submits a request for you, we may request proof of authorization and may still need to verify your identity directly.

Your Product Choices

Account settings: You can update certain account, profile, notification, and preference information from within JobBox.
Marketing emails: You can unsubscribe from promotional emails using the unsubscribe link or by contacting us.
SMS and WhatsApp: You can opt out of mobile messages by following the instructions in the message or contacting us. Some transactional messages may still be necessary for requested Services.
Google access: You can revoke JobBox access from your Google Account settings.
Shared links and exports: Some shared JennyAI responses, documents, or public links may be deleted or disabled from your account or by contacting us, subject to technical and legal limitations.
Meeting and recording controls: Hosts and workspace administrators may control recording, transcription, sharing, and deletion settings for meetings they manage. Participants may need to contact the host or organization for requests about those records.

Additional Notice for Certain Regions

California and U.S. State Privacy Rights

Residents of California and certain U.S. states may have rights to know, access, correct, delete, port, opt out of sale or sharing, opt out of targeted advertising, limit use of sensitive personal information, and appeal a denied request, subject to applicable law.
JobBox does not sell personal information for money. Some analytics or advertising technologies may be considered a “share” or targeted advertising under certain U.S. state laws. You may contact us to exercise applicable opt-out rights.
California law treats some information, such as account credentials, government identifiers, precise geolocation, racial or ethnic origin, disability information, health-related information, and certain financial information, as sensitive personal information. We use sensitive personal information only as reasonably necessary for the Services, security, legal compliance, or purposes you authorize.

European Economic Area, United Kingdom, and Similar Jurisdictions

Where applicable, our legal bases for processing may include performance of a contract, legitimate interests, consent, legal obligations, and protection of vital interests. Our legitimate interests include providing and improving the Services, security, fraud prevention, analytics, support, and responsible business operations.
You may have rights to access, rectify, erase, restrict, object, port your data, withdraw consent, and lodge a complaint with your local supervisory authority.

Children and Minors

JobBox is not directed to children under 16, and we do not knowingly collect personal information from children under 13. Some Services may be intended only for users who are at least 18 years old. If you believe a child has provided personal information to JobBox without appropriate consent, contact us and we will take appropriate steps to delete it.

Third-Party Links and Services

The Services may link to third-party websites, job boards, applications, payment processors, Google services, calendars, social platforms, or employer and recruiter pages. Their privacy practices are governed by their own policies, not this Privacy Policy. Please review their notices before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or data practices. When we make changes, we will update the “Last updated” date and, where required, provide additional notice. Your continued use of the Services after an updated Policy becomes effective means you acknowledge the updated Policy.

Contact Us

For privacy questions, data requests, or concerns about how we handle personal information, contact us at privacy@getjobbox.com.

Website: www.getjobbox.com